Are you new to Digital Agent? Here’s a list of basic topics that you’ll want to consider.

 FAQa

How to login to your website:

  1. Go to: https://advisor.freedom55financial.com/login

  2. Email Address’: Type your email address in the field.

  3. Password’: Type your password in the field.

  4. Click the ‘Sign in’ button.
     

Are you logging in for the first time?

Please use the following:

  1. Email Address’: Use your @freedom55financial.com email.

  2. Password’: Test12345

  3. Click the ‘Sign in’ button.
     

How do I change my password?

  1. Click the "Hello Advisor Name" to open a drop-down menu located in the top right corner of the toolbar.

  2. Select ‘My Account’ from the drop-down menu.

  3. Change your password on the ‘My Account’ page by:

    1. Your current password’: Adding your current password to the field. The first time, it’s “Test12345”.

    2. Your new password: Pick and add a new password to the field.

    3. Confirm your password’: Add your new password to the field again.

  4. Click the ‘Save Password’ button.
     

What if I forgot my password?

You can reset it from the Login dashboard.

Login window:

  1. Click ‘I forgot my password’.

  2. Email address’: Type your email address in the field.

  3. Click the ‘Send password reset link’ button.

The Digital Agent platform, also known as the content management system (CMS), will send a reset link via email. When you get the email, click the link and follow the instructions to reset your password.

A website domain (or vanity URL) is a fancy way of saying “website address”. Example: google.ca.

Maintaining your domain is a required ongoing expense. You’ll be required to continue paying your domain provider to maintain your domain at agreed to intervals regardless (for example: monthly or annually).

Does either of the following scenarios relate to you?
 

I have an existing domain

Can I get my current domain transferred to my new Digital Agent site?

Do you have an existing website and/or website domain? If this applies to you, you may have purchased your domain through a domain provide (such as GoDaddy) or you’ve had a third-party company make the arrangements for you.

If you have an existing domain, you can:

  1. Transfer your domain: you can move your domain to Veriday and they’ll host it on your behalf at a cost of $5.00/monthly.
     

OR
 

  1. Do it yourself: you can have your domain redirected through your domain hosting platform to your new Digital Agent website. Veriday will point your website to your domain (no cost).
     

I don’t have a domain.

How do I purchase one?

This scenario applies to users that don’t have a website domain (and need one). You can:

  1. Contact Veriday: our vendor provides a service where they do most of the heavy lifting for you! Veriday will purchase the domain and then point it to your site. They’ll ask you to provide the domain that you’re looking to use (you should provide multiple) and they’ll look into purchasing it (if available). There’s a cost of $5.00 a month.

If you’re interested in this service, you can reach out to them directly: service@veriday.ca
 

  1. Do it yourself: you can purchase a domain through a domain provide (such as GoDaddy). Once you’ve purchased your domain, Veriday will point your website to your domain (no cost).

The average cost for domain purchasing can vary in price but often starts as low as $10/per year plus applicable taxes. The cost also depends on whether the domain is .ca, .com, etc.

To learn more about Veriday’s hosting service please see the “Website domain” page. This includes average costs compared against maintaining your own domain and what Veriday provides as part of this service.

Do you already have an existing website? Are you looking to have the content recreated on your new Digital Agent website? We can help with that.

Please contact
fieldmarketing@canadalife.com and we’ll set up a call to review your site with you.

Please reach out to both the fieldmarketing@canadalife.com and service@veriday.ca inboxes. We can work with you through both processes.

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